PRIVACY POLICY

Last Updated October 1, 2023

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J-B Piano Company is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use at https://jbpiano.com/ and through out third party partner and vendor sites. This policy may change from time to time so please check back periodically.

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This policy will let you know:

1. What personally identifiable information is collected from you
2. What cookies are and how they are used
3. How your information is used
4. Who is collecting your information
5. With whom your information may be shared
6. What choices are available to you regarding collection, use, and distribution of your information
7. How you can access, update or delete your information
8. The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information
9. How J-B Piano Company protects children’s privacy
10. What else you should know about your online privacy

 

What personally identifiable information is collected from you

J-B Piano Company collects information in several ways from different parts of our web site and through our partners. Some personal information is gathered when you complete our contact form. We ask for your name and email address. We may also occasionally ask for your street address, city, state/province, zip/postal code, country, telephone number, and the URL of your web site, although only fields that are marked with an asterisk (*) on the contact form or in our accounting system are required. This information is used solely to assist you in the order process. Once you complete a contact us, you are no longer anonymous to J-B Piano Company – you may create a username with our third party partners or vendors, and are able to take full advantage of the many offerings of services and products.

 

In addition to completion of our contact for, we may ask you for personal information at other times, including (but not limited to) when you place orders or take advantage of the other features of J-B Piano Company. If you contact us, we may keep a record of that correspondence. Every page within J-B Piano Company includes a link to this Privacy Policy in the footer.

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What cookies are and how they are used

As part of our offering and providing customization and personalized services, J-B Piano Company or its third party partners and/or vendors may use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Several features may require that you accept cookies in order to work properly. (See “What choices are available to you regarding collection, use, and distribution of your information” for more information on cookies.)

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Generally, we use cookies information for the following purposes:

(1) To identify and label all “new” visits since your last visit to a site.
(2) Our third party partners or vendors may optionally permanently save your password on your computer so you don’t have to re-enter it each time you visit a site.
(3) To enable us to track your site visits so we can better understand your needs.

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How your information is used

The primary goal of J-B Piano Company in collecting personal information is to provide you, the user, with a customized experience and to assist us in understanding how user’s like yourself navigate the web. It helps J-B Piano Company in building an understanding of its customers and their needs.

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Who is collecting your information

When you are asked for personal information on J-B Piano Company or one of its third party partner or vendor sites, you are sharing that information with J-B Piano Company alone, unless it is specifically stated otherwise. However, some activities will, by their very nature, result in your personal information being revealed to other users of J-B Piano Company. For example, when you enter personal information on the our social media sites, this information will generally be included in our content or data, unless specifically stated otherwise.

 

With whom your information may be shared

As a general rule, J-B Piano Company will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. One example may be for the delivery of products or services ordered by you.

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J-B Piano Company may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms and Conditions of J-B Piano Company or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of other users of J-B Piano Company, or anyone else that could be harmed by such activities. J-B Piano Company may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

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What choices are available to you regarding collection, use, and distribution of your information

If you choose not to use our contact form or provide personal information, you can still use most of J-B Piano Company’s services and products, but you may not be able to access areas or use features that require personal information from us or our with our third party partners or vendors.

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You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, you will be unable to use those services of J-B Piano Company or its third party partners or vendors that require registration in order to participate. These services include the identification of new behaviors that have been posted since your last visit, auto-filling of the login form, and the activity feature. You can still use most of the features of J-B Piano Company or its third party partners or vendors even if you do not accept cookies.

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J-B Piano Company does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service.

 

How you can access, update or delete your information

We will provide you with the means to ensure that your personal information is correct and current. You may edit or delete your user profile at any time by completing our contact form. If you are a previously registered user of a third party partner or vendor, and you have lost or forgotten your password, you may obtain it by email by using the “Forgot Password” feature. Click the button on any login page to request that your password be emailed to you. They cannot provide your password by any other means.

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Your J-B Piano Company account can be deleted, but doing so will result in not being able to access any of the history of your relationship with us. The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information other than the Administrator of J-B Piano Company or other authorized personnel of the J-B Piano Company, you are the only person who has access to your personal information. Your user registration with our third party partners or vendors is password-protected to prevent unauthorized access.

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We recommend that you do not divulge your password to anyone. J-B Piano Company will never ask you for your password in an unsolicited phone call or in an unsolicited email. As an extra security precaution, you may want to logoff once you have completed a session with any of our third party partners of vendors. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, J-B Piano Company cannot ensure or warrant the security of any information you transmit to us or from our online forms or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

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How J-B Piano Company protects children’s privacy

J-B Piano Company is a general audience web site. Children should always ask a parent for permission before sending personal information to anyone online. J-B Piano Company does not share personal information about users under the age of 18 with third parties and we do not sell or rent personal information about any of our users, regardless of age. In addition, J-B Piano Company will not send any direct email offers to users who indicate they are under the age of 18.

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What else you should know about your online privacy

Please keep in mind that whenever you voluntarily disclose personal information online – for example in forms that you complete or through email – that information can be collected and used by others. In short, if you submit personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you’re online.

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For More Information

Please feel free to contact us at: 540 Irwin Street, San Rafael, CA 94901. Tel: 415.456.9280 or Email: info@jbpiano.com

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Changes to this Statement

J-B Piano Company will occasionally update this Refund Policy to reflect company and customer feedback. J-B Piano Company encourages you to periodically review this statement to be informed of how J-B Piano Company is operating.